At its global Conversations conference, the company announced firms using the WhatsApp Business Platform will now be able to use more of the features everyday users have on the messaging platform, ...

The platform is currently being used across sectors such as healthcare, real estate, banking, insurance, and retail ...

The integration of real-time, branded voice capabilities within the WhatsApp Business Platform marks a pivotal advancement, fostering seamless, trusted interactions.

WhatsApp might be in the works to soon let users have real-time voice conversations with Meta AI through a phone call-like ...

The platform combines voicebots and chatbots into a unified, multilingual solution on WhatsApp a familiar and widely ...

That’s because Qatar has officially restricted WhatsApp voice and video calling since 2017, making it one of the most VPN-dependent countries in the world for VoIP access.

WhatsApp is rolling out new audio and video call features to improve user experience on Android devices. These updates are part of the latest beta version 2.25.10.16, currently available to a ...

The technology enables brands to offer friction less customer support through AI-powered voice and chat within WhatsApp, creating a single, connected service journey.

WhatsApp's entry into enterprise voice calling is poised to disrupt telecom companies' revenue streams, challenging traditional IVR systems with AI-powered solutions. Businesses like Redcliffe Labs ...

The feature allows businesses to receive and initiate voice calls globally, using WhatsApp’s native interface so customers ...