Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's ...

The home-sharing giant says its new AI assistant has cut live support requests by 15%, with more personalization and features ...

Co-founders fighting about their business or spouses battling over who empties the dishwasher can both benefit from Brian ...

Airbnb began rolling out an AI customer service agent in April to handle more customer queries without human intervention, ...

Judd Antin has held leadership roles at Airbnb and Meta. These are 4 strategies he used to help him influence C-Suite leaders ...

Airbnb launches AI support bot in the U.S., now handling half of user queries and cutting demand for live agents by 15%, per ...

Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending May 2, 2025, is below. This week’s ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

Airbnb CEO Brian Chesky said on an earnings call Thursday that international expansion would be a key growth driver. The shareholder letter noted that expansion markets grew more than twice as ...

Jensen Huang avoids one-on-ones entirely, Brian Chesky warns they can turn into therapy sessions, and Jamie Dimon calls distracted behavior “disrespectful.” Meanwhile Jeff Bezos embraces the ...