The future of customer success will belong not to those who automate the most but those who learn to collaborate best.

Users of cloud conttact center software from NiCE, Genesys, Amazon Connect, and SharpenCX can now add accessibility technology from NexTalk.

PAR Technology, a foodservice technology provider, today launched Smart Passes, a wallet-native loyalty solution that transforms Apple and Google Wallet into a real-time, app-free loyalty channel.

Kustomer's Data Explorer turns CX reporting into a live conversation, giving leaders instant explanations and recommended next steps.

WunderKIND Ads has integrated with Yahoo DSP, granting advertisers scalable, data-rich access to Wunderkind's proprietary CTV Pause Ads.