You won't only be faced with AI chatbots when you seek out ChatGPT or Claude -- most companies with online customer service now use them too. Here's what you need to know.

Today OpenAI announced o3, its next-gen reasoning model. We've worked with OpenAI to test it on ARC-AGI, and we believe it represents a significant breakthrough in getting AI to adapt to novel tasks. It scores 75.7% on the semi-private eval in low-compute mode (for $20 per task… pic.twitter.com/ESQ9CNVCEA

Done right, AI can be a very successful tool for wowing customers, pleasing employees, and launching new ventures. The key is to do AI right, in an ethical and trustworthy manner.

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PwC has hosted nearly 500 "prompting parties" to help employees experiment with generative AI tools.

I rarely continued using AI tools after I tried them. These are the ones that made a lasting impression.

AI in education in 2025 will see improved student results and happier, more satisfied teachers and administrators as digital education's promise is finally fulfilled.

Artificial intelligence holds the promise of helping countless other students with a range of visual, speech, language and hearing impairments to execute tasks that come easily to others.

DeepSeek, which in late November unveiled DeepSeek-R1, an answer to OpenAI’s o1 “reasoning” model, is a curious organization. It’s backed by High-Flyer Capital Management, a Chinese quantitative hedge fund that uses AI to inform its trading decisions.

New York state government agencies will have to conduct reviews and publish reports that detail how they’re using artificial intelligence software, under a new law signed by Gov.

The rural area is changing fast as electricians from around the country plug the tech industry’s new, giant data centers into its ample power supply.

Massive data centers power large language models but produce fine particles linked to asthma, cancers, and premature deaths. The data centers powering the AI industry are fueling higher levels of dangerous air pollution,