Capitec Connect says its new device sales division has gained solid traction, with device sales increasing from day to day. The bank’s mobile virtual network operator (MVNO) started selling ...

Capitec has announced Pulse, an artificial intelligence (AI) capability that changes how clients experience support through its contact centre. For the first time, clients are assisted by contact ...

Over the past year, Capitec has been adding new tools, features, and solutions aimed at enhancing the customer care it offers. The latest is an AI-powered offering called Pulse, which is designed to ...

Capitec has launched an AI-powered tool for its contact centre that it says reduces call handling times by up to 18% by giving agents real-time context about a client’s issue before the conversation ...

South Africa’s biggest bank by customers, Capitec, has revealed that it will launch its first Smart ID-processing branch soon. The bank is preparing to launch the first of hundreds of Capitec branches ...

OzarksFirst+ is your free source for original local series, extended interviews, and exclusive digital stories — available 24/7 on Roku, Fire TV, and Apple TV streaming devices. Stay connected on ...

A GRIEVING family from Melville, KwaDukuza, said they feel as though they have suffered a "double death" after being forced to leave a relative's corpse inside a bank branch. This desperate act ...

Dis-Chem has recorded a massive increase in group revenue, driven by its new rewards programme, which partners with Capitec. The group saw revenue growth of 10.1% in the 24 weeks leading up to 16 ...

The two women who were arrested after they brought their grandmother’s corpse into a Capitec branch in KwaDukuzu, north of Durban, as proof of death in an alleged payout dispute, did not appear in ...

Capitec clients and staff got the fright of their lives this week when a dead body was dumped on the floor of a branch in Stanger, KwaZulu-Natal. The commotion was allegedly linked to a dispute over a ...

Capitec Bank has responded to an incident in which a grieving family allegedly brought the body of a deceased relative into a branch in Stanger, KwaDukuza, KwaZulu-Natal. The incident took place on ...

Police have confirmed the arrest of two women in connection with an incident related to a funeral cover dispute, which saw the body of a deceased relative being left at the Capitec Bank branch in the ...