The solution combines Google Cloud's Gemini Enterprise for Customer Experience and Amdocs' Cognitive Core with telco-specific intelligence to deliver an end-to-end, generative Agentic Telco Contact Ce ...
This partnership with Bright Pattern enhances our ability to help organizations transform their customer engagement ...
Nearly six years after OCCRP first exposed the Milton Group fraudulent call center network, a German court has sentenced a ...
For the past two decades, most SaaS products have worked similarly under the hood. A user clicks a button or fills out a form ...
Fidelity MSCI Information Technology ETF (FTEC) has a 10-year average annual return of 22%+ and should be considered as long-term core technology holding. FTEC benefits from AI tailwinds, a weaker U.S ...
Why did a $72 million mission to study water on the moon fail so soon after launch? A new NASA report has the answer.
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