Optus has traced the cause of a mobile outage that impacted 220,000 customers earlier this week to a software update glitch that impaired one of its four nationally distributed subscriber databases.

Some 120,000 customers were affected by the software outage on Monday, and by Tuesday afternoon about 35,000 people were yet to restart their devices, an Optus spokesperson said. “Optus is continuing ...

SINGAPORE – Some 35,000 customers of Singtel-owned Optus still do not have mobile service in Australia on Feb 10, with the telco saying that it is contacting them by e-mail to restart their devices.

At the peak of the outage about 200,000 customers were unable to use the network, after issues started to occur on Monday. An Optus spokesperson told SkyNews.com.au about 40,000 customers may still be ...

About 120,000 users of Optus experienced mobile service disruptions in Australia on Feb 9. Optus, Australia’s second-largest telecommunications company, confirmed it was aware of the issue, reported ...

Optus is still trying to determine the cause of a mobile service outage that is understood to have impacted over 100,000 customers. An Optus spokesperson told iTnews that the carrier was aware of an ...

“Wow, Optus. Mobile data seems to be really weak or non-existent today,” one person wrote on social media. Another person posted: “What the hell, Optus. No signal.” NewsWire understands about 120,000 ...

On Monday morning the mass service outage had been reported across all corners of the city, with multiple people claiming they had been without service since Sunday. The service status on the Optus ...

Australia's second-biggest telco is suffering another outage. Optus shared a statement on Monday acknowledging the issue with its mobile services. 'If customers see "No Service" or "SOS" on their ...

Australia's second-largest telco is once again in damage control. Optus has issued a statement saying it is aware of an issue affecting mobile services for some customers. "If customers see 'No ...

Add Yahoo as a preferred source to see more of our stories on Google. Mobile services have been disrupted for some Optus customers. Picture: NewsWire / Damian Shaw Mobile services have been disrupted ...

Optus has delivered stronger 5G performance at the Australian Open 2026, based on Speedtest Insights data collected between January 1 and February 1, 2026. Analysis focused on Reference Signal ...