Gallup's latest research finds that the use of AI among US employees has nearly doubled over the past two years. In 2023, ...

Drawing from a long career in philanthropy, Barron Segar discusses the important role leaders play as a steady hand during ...

Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM ...

Real time reactions during the CRM Playaz watch party for the Salesforce Connections 25 keynotes, featuring commentary from leading industry voices including Alan Berkson, Liz Miller, Jon Reed, Bonnie ...

We’re only in the early stages of exploring the capabilities and applications of AI agents in finance. That was a key ...

Unified tools are not just about transforming government IT, says Salesforce’s Mia Jordan, but about rewiring agencies to ...

At a Salesforce conference for its customers on Wednesday, Chief Marketing Officer Ariel Kelman showed a slide during a ...

AI startup Dreamhub has launched the world’s first AI-native CRM for B2B SaaS, challenging the legacy technology limitations of leaders like Salesforce and Hubspot. Built with a modern AI-vertical ...

To eliminate fragmented workflows, Salesforce is embedding Slack directly into its CRM, creating a single space for teams to collaborate and take action with complete customer context New Salesforce ...

Salesforce leadership laid out a five-point plan for ... painful process that will take years if all goes according to plan. This challenge is compounded because you can’t go backwards in ...