The city of Long Beach will soon be using artificial intelligence to review 911 calls as part of a first-of-its-kind program, and officials assure it's not meant to replace jobs.

Bakersfield police released 2021 911 call audio after viral TikTok alleged dispatcher misconduct, but review found professional service.

The Bakersfield Police Department launched an internal review after a viral TikTok alleged a 911 dispatcher acted unprofessionally. Police concluded that the 20 ...

Officials say thousands of calls are overwhelming dispatchers as investigators continue to search for the missing 84-year-old.

Guthrie, 84, was last seen around 9:45 p.m. on Jan. 31. The FBI released security video and still images last week from her ...

A proposal for a supplemental communications center that will house 911 dispatchers with the Metropolitan Police Department ...

Los Angeles County’s 911 system was down overnight before coming back online Friday morning, the Los Angeles County Sheriff’s ...

Deputies said 911 calls have been redirected to local patrol stations' business lines to limit the impact on emergency response. The Sheriff's Department said its system went down at about 6:02 p.m.

The F.B.I. has fielded 13,000 tips as authorities seek a pivotal break in the case. Nancy Guthrie, mother of a “Today” show host, disappeared Feb. 1.

COBB COUNTY, Ga. — Newly released 911 calls are raising additional questions in the DUI arrest of an elementary school principal in Cobb County, including claims from callers who told dispatchers they ...

Emergency dispatchers fielded 653 calls during the weekend storm, with 'assist citizen' requests being the most common. Between Saturday and Sunday, there were 31 reported vehicle accidents, including ...

The emergency call to 911 from a Garner woman is shedding new light on what happened the moments before Johnston County deputies shot and killed a man. Anthony Richardson's widow told WRAL ...