At its global Conversations conference, the company announced firms using the WhatsApp Business Platform will now be able to use more of the features everyday users have on the messaging platform, ...

The platform is currently being used across sectors such as healthcare, real estate, banking, insurance, and retail ...

The integration of real-time, branded voice capabilities within the WhatsApp Business Platform marks a pivotal advancement, fostering seamless, trusted interactions.

WhatsApp is continuously working on new features to enhance user experience - and its latest addition is all about expressing emotions during calls.

WhatsApp might be in the works to soon let users have real-time voice conversations with Meta AI through a phone call-like ...

That’s because Qatar has officially restricted WhatsApp voice and video calling since 2017, making it one of the most VPN-dependent countries in the world for VoIP access.

The platform combines voicebots and chatbots into a unified, multilingual solution on WhatsApp a familiar and widely ...

Voice notes are reshaping how we care, connect and communicate. They’re an ideal tool for the lonely, the anxious, and the digitally overwhelmed ...

The technology enables brands to offer friction less customer support through AI-powered voice and chat within WhatsApp, creating a single, connected service journey.

The feature allows businesses to receive and initiate voice calls globally, using WhatsApp’s native interface so customers ...