New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their ...

Zoom’s collaboration and communications platform generates the majority of its revenue from sales of subscriptions and ...

The Federal Reserve held its key interest rate steady after its January meeting, with Chair Jerome Powell striking a more optimistic tone on the U.S. labor market after concerns prompted three rate ...

DAVENPORT, Iowa — On Wednesday, a local organization will host a demonstration at Davenport City Hall in response to an Iowa bill that would require all police officers to cooperate with federal ...

A demonstration was blocking traffic in downtown Seattle, the Seattle Department of Transportation (SDOT) reported at 5 p.m. Monday. However, SDOT announced around 6:45 p.m. that demonstrators had ...

Shares of Zoom popped on Monday after analysts at Baird estimated that the company's investment in the AI startup Anthropic could be worth billions. Anthropic announced a partnership with Zoom and ...

This is read by an automated voice. Please report any issues or inconsistencies here. Tens of thousands of Cubans demonstrated outside the U.S. Embassy to protest the killing of 32 Cuban officers in a ...

CHICAGO (WLS) -- Community meetings were planned across the Chicago area on Sunday after the U.S. military's strikes in Venezuela and capture of the South American country's president, Nicolás Maduro, ...

Sarah has been an editor and contributor for GameRant since 2015. She kicked off her video game journey after meeting her first Chocobo, she never looked back. After years of playing them, she decided ...

Zoom is banking on a new global brand campaign, “Zoom Ahead,” to help the brand pivot from teleconferencing software to artificial intelligence-powered collaboration platform, per details shared with ...

It's one of the most important meetings for employees' career success, yet many people are going about it completely wrong. We're talking about the one-on-one meeting between managers and their direct ...

Everyone knows what it’s like to be stuck in a boring meeting or class, or watching a long performance, or overseeing a Cabinet meeting, and slowly feel the seemingly unstoppable force of sleepiness ...