Problems at North Carolina's beleaguered Division of Motor Vehicles could get worse if the state does not reform its ...

Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also ...

According to the DMV audit, almost 14% of customers spent more than 2.5 hours at the DMV this year. That's an 79% increase ...

The North Carolina Office of the State Auditor will hold a news conference on Monday to discuss the findings of a recent audit.

North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.

The North Carolina Office of the State Auditor has released two in-depth audits highlighting significant operational and structural issues within the state’s Division of Motor Vehicles.

A local road in Pitt County near a popular restaurant now has a new look. B’s BBQ Road on the Northwest side of Greenville ...

Customer service improvements for the North Carolina Division of Motor Vehicles can begin with the agency’s independence from ...

Data shows nearly 14 percent of visits exceeded 2.5 hours in fiscal year 2025, up about 79 percent since 2019. Only 47 percent of DMV workers believed DMV fostered open communication. 43 percent ...

North Carolina's Division of Motor Vehicles is the subject of two new audits looking to address long wait times for customers ...

Dave Boliek makes dozens of recommendations, including giving the Division of Motor Vehicles more autonomy over its operations and budget.