In July 2022, Ballad Health — a large nonprofit health care chain serving mainly northeast Tennessee and southwest Virginia — announced it was closing Mountain View, their 44-bed nursing home in the small town of Norton, Virginia. The 20 long-term care residents who lived there would have to find new homes. Several staff and family members of residents claim they felt pressure from Mountain View's management to relocate residents as quickly as possible. By mid-September 2022, all the residents w